All checks
Error
Exchange updates include the next customer action
Exchange updates include the current return step, label link, and what happens after carrier acceptance.
Error · · Scheduled · 980 ms
Run health
10 recent runs
80% passing
PassedInconclusiveFailed or errorIn progressEach bar is one time bucket
Definition1 scenario · 3 pass conditions
Notes: After an exchange starts, the assistant shares the return-label link and explains what happens next.
Scenarios
A customer asks what to do after creating a size exchange.
Test profile
I just started size exchange EX-441. What should I do next?
Pass conditions
Must call lookup_exchange
Must include “https://returns.storebird.example/labels/EX-441”
The answer tells the customer to return the item with the provided label.
Required score: 90%
Recent runs
10 shown| Outcome | Started | Duration |
|---|---|---|
| Error | Scheduled | 980 ms |
| Passing | Scheduled | 969 ms |
| Error | Scheduled | 969 ms |
| Passing | Scheduled | 969 ms |
| Passing | Scheduled | 969 ms |
| Passing | Scheduled | 969 ms |
| Passing | Scheduled | 969 ms |
| Passing | Scheduled | 969 ms |
| Passing | Scheduled | 969 ms |
| Passing | Scheduled | 969 ms |